Beta Access not enabledĪI Assist is available to users who have signed up for the beta phase and activated their personal beta access in their MAXQDA account with an activation code. Below are some common reasons why AI Assist may not be working and possible solutions. We understand that you may be experiencing issues while trying to connect to the AI Assist feature from within MAXQDA, and we are here to help. Sign in and select “Registered Products” OR go to “Review Your Order Status & History' at the bottom of the page.Welcome to our AI Assist troubleshooting page. Verify if you have the correct serial number: If you have purchased your product as a download from, you can find your serial number in the confirmation email. To resolve this error when activating a trial or download, please check the following: 1. We no longer provide activation for legacy products.Please check that an activation code consists of 16 digit apha-numeric codes
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